PRIVACY POLICY
At Blockhaus, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our e-commerce platform. By using our website, you consent to the practices described below.
1. Information We Collect
a. Information You Provide
Account Information: When you create an account, we collect your name, email address, password, and contact details.
Transaction Details: Information related to your purchases, including billing and shipping addresses, payment methods, and order history.
Customer Support: Any data you provide when contacting our support team.
b. Information Collected Automatically
Usage Data: Your interactions with our site, such as pages viewed, time spent, and links clicked.
Device Information: Details about your device, including IP address, browser type, and operating system.
Cookies and Tracking Technologies: To enhance your browsing experience, we use cookies, pixel tags, and similar tools.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our website’s functionality and user experience.
Send promotional offers, updates, and other relevant communications (you can opt-out anytime).
Ensure security and prevent fraudulent activity.
3. Data Security
We implement industry-standard security measures to safeguard your personal information. While we strive to protect your data, no system is entirely foolproof, and we cannot guarantee absolute security.
4. Cookies Policy
Blockhaus uses cookies to enhance your shopping experience. These include:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand how users interact with our site.
Marketing Cookies: Deliver tailored advertisements.
You can manage cookie preferences through your browser settings.